Let me ask you something that might feel uncomfortable: If I asked you right now about your clinic’s exact numbers from last month – leads received, appointments scheduled, show rates, and care plan conversions – could you tell me? Don’t worry if the answer is no. Many practice owners I work with initially couldn’t either.…
I wanted to share some important thoughts about our call scripting and why following it matters for both our leads and our ability to serve them well. Think of it like a doctor’s office – they don’t give medical advice over the phone before seeing a patient, because they know they can provide the best…
I have to ask… have you ever noticed that leads are more committed to decisions (like showing up to appointments) when they make it themselves? The reason why is this: a powerful psychological phenomenon that DIRECTLY impacts your appointment show rates. The key lies inside your time slots. The truth is that when leads can…