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Yearly Archives: 2024

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Finding the Right Personality is More Important Than Perfect Skills

HiringBy Be Top LocalJanuary 3, 2024Leave a comment

I wanted to share some thoughts about our hiring approach for customer-facing roles. After reviewing our most successful team members, I’ve noticed something critical: while skills can be taught, the right personality traits are innate and far more valuable. Think about it this way – when a patient calls our office, they’re often anxious, uncertain,…

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